Business Systems Administrator (CORP) - 1st Shift
DescriptionUnder the leadership of the Business Systems Manager, the Business Systems Administrator is responsible for providing end-user support, assisting with the implementation, management, and support of all aspects of the company's ERP system.
In this role, this person performs a variety of complex professional duties that are critical to the daily operations of the business, and works closely with and under the supervision of the Business Systems Manager.
Position Specific Responsibilities Monitor ticket queue to ensure incidents and requests are addressed in a timely manner and collaborate with business partners to understand, analyze, and implement fixes for tickets Perform troubleshooting of ERP/MES system problems, research the causes and identify systemic problems and solutions Provide applications support for all users across the enterprise Create and maintain system/user accounts and permissions.
Resolve related hardware, software, user access, or other problems.
Responsible for documentation and creation of processes, procedures, and application usage.
Provide hands-on training for new users, continuing education, and new functionality General Epicor administration under the supervision of Business Systems Manager.
Keep up to date on new technology and digital solutions.
Perform other duties as necessary.
Qualifications & Requirements High school diploma or GED equivalent.
Bachelor's degree in Business Administration, Information Technology, or related field preferred.
Relevant experience can be substituted for degree requirement.
Related experience in an office/manufacturing environment desired.
General understanding of business and inventory accounting.
Proficiency in MS Office:
Outlook, Word, Excel and similar ERP system preferred.
Excellent interpersonal, communication and organization skills.
Intellectual curiosity and the ability to learn and recommend ERP functionality not currently utilized.
Ability to think through problems, visualize and communicate solutions with technical and non-technical peers/management.
Ability to prioritize work based on business impact or tickets that have been escalated Passion to provide exceptional customer service.
Our Culture at Play:
Here at Turbocam, we have a Commitment to Excellence in everything that we do - whether that's the engineering and manufacturing of our product, our relationships with customers around the globe, or the investment in those that make Turbocam such an exceptional place to work.
We make this commitment to our team by:
Prioritizing our employee's health and wellbeing with our two on-site fitness centers, basketball court, squash court, walking trails, and our free fitness classes.
Our ongoing investment in professional and educational development, including a state-of-the-art Educational Center with on-site dedicated staff, training and development opportunities, and tuition reimbursement programs.
Carefully-crafting an employee-focused benefits package, including Medical, Dental, Vision, Life, 401k, Short and Long-Term Disability, 9 paid holidays, and 11 days of PTO accrual for the first two years.
Advancing Our Mission:
The creation of our Mission has led our culture to where we are over thirty years later.
Throughout our day, we purchase food in our caf and choose which charitable organizations Turbocam will donate those funds to, pumping thousands of dollars per month into the community; our Charity of the Month enables our employees to promote their passion company-wide and highlight an organization in need.
And, outside of work, we pay employees to get out and volunteer for up to eight hours per calendar year at an organization of their choice - sometimes as far away as India or Nepal!All offers of employment are contingent on the satisfactory results of a pre-employment drug screening and background check, both arranged and paid for by TURBOCAM.
EOE/Veterans/Disabled Recommended Skills Accounting Administration Business Administration Business Systems Communication Coordinating Estimated Salary: $20 to $28 per hour based on qualifications.
In this role, this person performs a variety of complex professional duties that are critical to the daily operations of the business, and works closely with and under the supervision of the Business Systems Manager.
Position Specific Responsibilities Monitor ticket queue to ensure incidents and requests are addressed in a timely manner and collaborate with business partners to understand, analyze, and implement fixes for tickets Perform troubleshooting of ERP/MES system problems, research the causes and identify systemic problems and solutions Provide applications support for all users across the enterprise Create and maintain system/user accounts and permissions.
Resolve related hardware, software, user access, or other problems.
Responsible for documentation and creation of processes, procedures, and application usage.
Provide hands-on training for new users, continuing education, and new functionality General Epicor administration under the supervision of Business Systems Manager.
Keep up to date on new technology and digital solutions.
Perform other duties as necessary.
Qualifications & Requirements High school diploma or GED equivalent.
Bachelor's degree in Business Administration, Information Technology, or related field preferred.
Relevant experience can be substituted for degree requirement.
Related experience in an office/manufacturing environment desired.
General understanding of business and inventory accounting.
Proficiency in MS Office:
Outlook, Word, Excel and similar ERP system preferred.
Excellent interpersonal, communication and organization skills.
Intellectual curiosity and the ability to learn and recommend ERP functionality not currently utilized.
Ability to think through problems, visualize and communicate solutions with technical and non-technical peers/management.
Ability to prioritize work based on business impact or tickets that have been escalated Passion to provide exceptional customer service.
Our Culture at Play:
Here at Turbocam, we have a Commitment to Excellence in everything that we do - whether that's the engineering and manufacturing of our product, our relationships with customers around the globe, or the investment in those that make Turbocam such an exceptional place to work.
We make this commitment to our team by:
Prioritizing our employee's health and wellbeing with our two on-site fitness centers, basketball court, squash court, walking trails, and our free fitness classes.
Our ongoing investment in professional and educational development, including a state-of-the-art Educational Center with on-site dedicated staff, training and development opportunities, and tuition reimbursement programs.
Carefully-crafting an employee-focused benefits package, including Medical, Dental, Vision, Life, 401k, Short and Long-Term Disability, 9 paid holidays, and 11 days of PTO accrual for the first two years.
Advancing Our Mission:
The creation of our Mission has led our culture to where we are over thirty years later.
Throughout our day, we purchase food in our caf and choose which charitable organizations Turbocam will donate those funds to, pumping thousands of dollars per month into the community; our Charity of the Month enables our employees to promote their passion company-wide and highlight an organization in need.
And, outside of work, we pay employees to get out and volunteer for up to eight hours per calendar year at an organization of their choice - sometimes as far away as India or Nepal!All offers of employment are contingent on the satisfactory results of a pre-employment drug screening and background check, both arranged and paid for by TURBOCAM.
EOE/Veterans/Disabled Recommended Skills Accounting Administration Business Administration Business Systems Communication Coordinating Estimated Salary: $20 to $28 per hour based on qualifications.
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